Monday, February 13, 2012

SharePoint 2007 - Configuration must be performed in order for this product to operate properly

Received this error when trying to upgrade a 2007 farm from 12.0.06545 to 12.0.06565 on a test environment.


I had run all patches on the farm both WSS and MOSS and could not see why the configuration wizard would not complete - my first reaction was to try re-installing patches but all stated "Already Installed".


I then checked the servers in farm via CA and saw the following - see version numbers






From the screen shot you can see the versions are not displaying correctly and this was causing the wizard to fail, even though all had been installed !!


After a few reboots, IIS resets I realised that the issue was the timer job on the offending server was not running (not on purpose). As soon as this was started the version upgraded and wizard run correctly.

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